Gentleness means recognizing that the world around us is fragile, especially other people. It is recognizing our own capacity to do harm and choosing instead to be tender, soft-spoken, soft-hearted, and careful. When we are gentle we touch the world in ways that protect and preserve it.
Being gentle doesn't mean being weak; gentleness can be firm, even powerful. To behave in a gentle manner requires that we stay centered in our own values and strength -- that we are active rather than reactive. Coming from this center, a gentle word or touch can channel our energy into healing or making peace.